About Us

Tubeline Plumbing offers next-level plumbing Services across the Gold Coast

Our Vision

Environmentally Conscious Plumbing Solutions

Our vision is to bring environmentally conscious plumbing solutions to life every day. How do we do this? We recycle all waste products created in our work process. We aim to provide a green option with every quote. We are on a mission to reduce the water and energy usage of 500 homes by the end of 2025.

Our vision is to bring environmentally conscious plumbing solutions to life every day. How do we do this? We recycle all waste products created in our work process. We aim to provide a green option with every quote. We are on a mission to reduce the water and energy usage of 500 homes by the end of 2025.

Blocked drains

Burst water pipes

Dripping and broken taps

Leaking and running toilets

New tap & toilet installations

Hot water repairs and installations

Gas appliance service & installations

Bathroom upgrades & renovations

Water filter installations

Water pressure problems

Our Story

A bit of history

Tubeline Plumbing was started in 1992 by Matt and Debbie Stevenson. They created a company culture regarded by some as having the best quality of work in the area.


In 2019 Marty Carpenter stepped in to take over Tubeline Plumbing. Marty was the last apprentice to be signed off by Tubeline Plumbing in 2012. Since 2019 we have focused on keeping the Tubeline legacy alive by providing our customers with top-level work with a great customer experience.


In 2019 we went through what most small businesses do in that we were trying to do everything we could. We started to notice that appointments were getting missed, work was being rushed, and our customers weren’t getting the level of service they deserved. We got to the point where it all got a bit too much, and in 2021 we sat down and focused on what mattered to us most.

Our customers and the environment

We started to use technology to make our customer experience as seamless as possible; we send arrival notifications to our customers when our tradespeople are on the way. We provide fixed price quotes to ensure no surprise bills and offer 0% interest payment plans to help out when unexpected problems arise.

Tubeline Plumbing

Core Values

Contagious Positivity

We value individuals who show up with positivity, we get stuck into our work with energy and enthusiasm, and the glass is always half full.

The Little Things Matter

We take the time to do it right the first time, we check and recheck our work to make sure it is spot on, and we sleep well at night knowing the little things are done right.

Strength of Character

We treat others with dignity and respect, we respect the trust placed in us by our customers, we provide honest advice always.

Find the Better Way

We are always looking for better, more efficient ways to work, We constantly look for the smalls things we can change to have an impact.

Stoked! Service

We go above and beyond what is expected for our clients and teammates, and we treat our customer’s homes as if they are our own. We are a team that is always raising the bar for what is considered a great customer experience. Our benchmark for stoked service is to do such a great job our customers want to tell everyone about us.

Why Choose Tubeline Plumbing

Experienced

We are experienced plumbers and pride ourselves on the quality of our knowledge and skills. We ensure that we will get the job done right the first time every time, so you don’t need to worry

On Time

No one likes waiting around for a service to show up when it suits them. We provide on time service updates on arrival times throughout the day so you know exactly when we’ll arrive.

Clean

Plumbing isn’t the cleanest job in the world, we know that. But that doesn’t make it your problem. We clean up our mess and leave your home exactly as we found it.

Friendly

We pride ourselves on friendly customer service and want to ensure that you know what’s going on at all times. We’ll explain what we’re doing and why so you’re kept in the loop at every stage.